Refund Policy

At Osondu Digital, we understand that life happens and plans can change.
Our refund policy is designed to be fair and considerate of both your time and ours, while ensuring we can reserve sessions and deliver dedicated service to every client.

1. Booking and Deposit

A booking is confirmed only once the deposit is paid.
The deposit amount is typically 50% of the agreed photography session price.
The remaining balance is due on or before the scheduled shoot day.

2. Cancellations and Refunds

We offer flexible refunds depending on when the cancellation occurs:

Full Refund: If cancellation occurs at least seven (7) days before the scheduled shoot date, you will receive a 100% refund of your deposit.
Partial Refund: If cancellation occurs less than seven (7) days before the scheduled shoot date, 50% of your deposit will be refunded.
No Show / Same-Day Cancellation: Deposits are non‑refundable if cancellation occurs on the shoot day or in the event of a no‑show.

3. Rescheduling

If you need to reschedule, please contact us as soon as possible.
Rescheduled sessions will be accommodated based on availability, and your existing deposit will transfer to the new date unless rescheduling occurs without sufficient notice.

4. Refund Timeline

Refunds (when applicable) will be processed within 5–10 business days to the original payment method used.

5. Contact

For all cancellation, rescheduling, or refund inquiries, please contact:

Osondu Digital
Email: info@osondudigital.com

Last updated on February 4, 2026.